I am just reflecting on working with EB, and wanted to share my thoughts with you. EB continues to speak about you positively and was clearly surprised that you visited her on the college taster day, despite her telling you she was too unwell to attend. It would have been simple to ‘let this go’ as another missed appointment, but you have persevered (despite the frustration of missed appointments, lack of response to calls/texts etc) and I can clearly see that EB is engaging with you in the best way she can. EB’s opinion of you is such that, although it might seem limited, she is making progress with you. Many thanks for all your effort!